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For Outstanding Booking Experiences

Central Reservation System for Hotel Groups

Indulge your guests with an outstanding booking experience by guiding them through a seamless booking journey directly to your finest hotels. Profitroom comprehensive Central Reservation System covers the entire guest journey - from the discovery stage to becoming a loyal customer. 

Drive valuable traffic to your websites, accelerate the flow of reservations, offer unparalleled experiences and extras, and build brand loyalty with Profitroom tools for hotel groups.

With 3,500 customers worldwide, 16 years of experience, and a unique focus on leisure hotels, we have the data and know-how to share with you and help you build your winning direct booking strategy and fully utilize the power of the Profitroom solution.

1. The foundations of success

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TechConcierge at Your Service

Our award-winning technology offers the flexibility you need to provide a solution tailor made for you, so you can delight your guests with a smooth reservation process, increase bookings and grow revenue on your terms.

Finally a solution that can be fully customized to your hotel group because every hotel brand is different. At Profitroom we understand that reservation is a crucial process and has to be aligned with your strategy and your unique needs.

  • No additional development costs
  • Matched to your brand
  • Customized features

Increased Revenue Guaranteed

A comprehensive solution of products, integrations with all external hotel systems (PMSes), external activities providers and payment providers would be nothing without an effective strategy. Integrate your solutions easily with our Onboarding Team and collaborate with your dedicated Customer Success Advisor who acts as your team member to utilize the full potential of your brand and increase revenue.

2. First Impression

Delightful booking experience

Boost your brand online and drive high-quality traffic to your highly-converting hotel website tailor made for groups. Drive traffic with organic and paid marketing campaigns supported by presence in Social Media and bring it to a website that was built to convert. With award-winning designs and a seamless integration with your booking engine (or even several booking engines under one website), you can provide your guests with a delightful booking experience.

Convert offline into online

Say goodbye to manual tracking of bookings and inefficient call center processes. Streamline and automate the process of sending offers to guests to accelerate front desk operations. Transform guest inquiries from any channel into an effective sales offer that can be booked online. Same offers, same prices, same availability.

Favourite features

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Highly effective marketing campaigns

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Several booking engines seamlessly integrated under one website

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Easy content management

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Clear tracking dashboard

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Safe online payments

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Automated follow-up messages

3. Makes you stay

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Booking Modifications

Give your guests the gift of independence and allow them to manage their bookings directly from the reservation panel - make upgrades, change dates, add persons. Allow for selecting between different offers and properties, and offer vouchers for cancellations. Boost customer satisfaction, free up your front desk and save time and money.

  • Self-service reservation modification 
  • Group availability assistant
  • Reducing the number of cancellations & no shows
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Strong Brand = Loyal Guests

A strong brand leads to increased customer loyalty, which - in turn - drives more bookings. Ensure your guests are rewarded for returning to your hotels by offering them incentives, such as discounts or special offers. We can integrate your current loyalty program with the booking platform, or propose a custom solution.  

  • Built into the Profitroom Suite 
  • Easy configuration
  • Highly efficient 

Success stories

The Robert Parker Collection boosts bookings

  • 20%
    Increase in direct bookings
  • 2200
    GDPR compliant prospective guest emails

Wilderness Hotels: How a multi-property online customer experience increases booking value and package sales

  • 38%
    Increase in average booking value
  • 83%
    Of online sales are now packages

Gooderson Leisure | How innovation in tourism can help local economies thrive

Dalhousie Castle
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Book a call with us

Anna Harris

Legacy group solutions on the market often fall short in adapting to the unique needs of hotel brands, forcing compromises along the way. At Profitroom, we're committed to rewriting this narrative. Our mission is to revolutionize the industry by providing adaptable solutions that empower hotel groups to thrive on their own terms.

Anna Harris

Chief Growth Officer